PRIVACY POLICY

Last updated: 18 October 2026

Daremolivo ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order or contact us. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

WHO WE ARE

Daremolivo is a trading name of CLUB ENA LTD, a private limited company registered in England and Wales under company number 16321376.

Registered office: Unit 14 Princeton Mews, 167 London Road, Kingston upon Thames, KT2 6PT, England
Email: info@daremolivo.com
Phone: +44 7447 580710

CLUB ENA LTD is the data controller responsible for your personal data.

PERSONAL DATA WE COLLECT

We may collect and process the following personal data:

Identity and contact data, such as your name, billing address, delivery address, email address and phone number.

Order data, such as the products you buy, order history, returns and exchanges.

Payment data. Payments are processed securely by our payment providers. We do not store your full card details on our systems.

Account data, such as your login details and preferences if you create an account with us.

Communication data, such as messages you send us by email, contact form or chat.

Technical data, such as your IP address, browser type, device information, time zone and how you use our website, collected through cookies and similar technologies.

Marketing data, such as your preferences for receiving newsletters and offers from us.

HOW WE COLLECT YOUR DATA

We collect personal data when you place an order, create an account, subscribe to our newsletter, contact us, or browse our website. Some technical data is collected automatically through cookies.

HOW WE USE YOUR DATA

We use your personal data to:

Process, pay for and deliver your orders.
Handle returns, refunds and exchanges.
Respond to your questions and provide customer support.
Manage your customer account.
Send you order updates and service messages.
Send you marketing emails where you have agreed to receive them.
Improve our website, products and services.
Prevent fraud and keep our website secure.
Meet our legal, tax and accounting obligations.

LEGAL BASIS FOR PROCESSING

We only process your personal data where we have a lawful basis to do so:

Contract: to process and deliver your order and provide our services to you.
Legal obligation: to keep records for tax and accounting purposes and comply with the law.
Legitimate interests: to run and improve our business, prevent fraud and keep our website secure, where your rights do not override those interests.
Consent: for marketing emails and non-essential cookies. You can withdraw your consent at any time.

SHARING YOUR DATA

We do not sell your personal data. We only share it with trusted third parties where needed to run our business, including:

Our website and e-commerce platform provider (Wix).
Payment providers, such as Wix Payments, PayPal and Clearpay, to process your payments securely.
Delivery and courier companies, to deliver your orders.
Email and marketing service providers, to send you updates and newsletters you have agreed to receive.
Analytics and advertising providers, such as Google and Meta, where you have consented to cookies.
Professional advisers, such as accountants and lawyers, and public authorities where required by law.

These providers may only use your data to provide their services to us and must keep it secure.

INTERNATIONAL TRANSFERS

Some of our service providers may process your data outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or approved contractual clauses, so your data is protected to UK standards.

Our website uses cookies to make it work properly, remember your preferences and understand how visitors use the site. Non-essential cookies, such as analytics and advertising cookies, are only used with your consent. You can manage or withdraw your consent through our cookie banner or your browser settings at any time.

HOW LONG WE KEEP YOUR DATA

We keep your personal data only for as long as necessary for the purposes described in this policy. Order and transaction records are kept for up to six years to meet tax and accounting requirements. Marketing data is kept until you unsubscribe. Account data is kept until you close your account, unless we need to keep it longer for legal reasons.

HOW WE PROTECT YOUR DATA

We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. Our website uses secure SSL encryption, and payments are handled by secure, PCI DSS compliant payment providers.

YOUR RIGHTS

Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Ask us to correct inaccurate or incomplete data.
Ask us to delete your data.
Ask us to restrict how we use your data.
Object to us processing your data, including for direct marketing.
Ask us to transfer your data to you or another organisation.
Withdraw your consent at any time, where we rely on consent.

To use any of these rights, please email us at info@daremolivo.com. We will respond within one month. There is usually no charge.

MARKETING

You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at info@daremolivo.com.

CHILDREN

Our website and products are intended for adults. We do not knowingly collect personal data from children under 16.

THIRD-PARTY WEBSITES

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites, so please read their privacy policies before sharing any personal data.

COMPLAINTS

If you have any concerns about how we use your personal data, please contact us first at info@daremolivo.com so we can help. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at www.ico.org.uk or by calling 0303 123 1113.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have any questions about this Privacy Policy, please contact us:

Daremolivo (CLUB ENA LTD)
Unit 14 Princeton Mews, 167 London Road, Kingston upon Thames, KT2 6PT, England
Email: info@daremolivo.com
Phone: +44 7447 580710